Shipping policy

Shipping Policy

Last Updated: September 27, 2026

Thank you for shopping with us. We work with trusted fulfillment partners, including CJ Dropshipping, to deliver quality products to customers worldwide.

Processing Time

  • Orders are processed within 1–5 business days after payment is confirmed.
  • During holidays, promotions, or high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • United Kingdom: 5–12 business days
  • United States: 7–15 business days
  • Canada: 7–18 business days
  • Australia: 7–18 business days
  • Europe: 6–15 business days
  • Rest of the World: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, shipping method, and product weight.

Free shipping promotions may be offered on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 2–5 business days to become available.

Multiple Packages

If your order contains multiple items, they may be shipped separately from different warehouses. You may receive multiple tracking numbers.

Customs, Duties & Taxes

International orders may be subject to customs duties, VAT, import taxes, or other fees imposed by your local authorities. These charges are the responsibility of the customer unless otherwise stated.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Delayed Shipments

While we work with reliable shipping partners, unexpected delays may occur due to customs inspections, weather conditions, or carrier issues.

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team and we will assist you in tracking your shipment.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 7 days of delivery. Include your order number and clear photos of the package and product so we can resolve the issue promptly.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our website’s Contact Us page.

We are committed to providing the best possible shopping experience and appreciate your patience while your order is on its way.